I'm a longterm McDonalds fan, but their venues have become noticeably repellent in the past 5 years or so - in London, at least. I rarely go to one now as a result.
The upstairs is so often 'closed for cleaning' even when the downstairs is fucking rammed and there are no tables.
The fact you have to order from a screen that other people have touched with their pooey fingers I can take or leave, but the wait time now always seem excessive for foods they really should have available already - obvs this is inflated by the deliveroo/uber eats orders.
It was never exactly a FINE DINING EXPERIENCE, but it always used to be somewhere pleasant and quick to eat alone or with a friend if you only had 15 mins or so. More often than not now I'll give it the swerve, as it's become needlessly stressful and unwelcoming.
AND BRING BACK PLASTIC STRAWS AND SALT SACHETS THAT YOU DON'T HAVE TO ASK FOR
P.S. The Sausage and Egg McMuffin and McDonald's hash brown will always be magnificent to me.