Tech questions that don't deserve their own thread

[lolly]

I've never quite got my head around VPNs. What's the legality? I assumed it wasn’t, and they handing my credit card details was foolish.

 

[ZenGiraffe]

I've never quite got my head around VPNs. What's the legality? I assumed it wasn’t, and they handing my credit card details was foolish.

VPNs are entirely legal (for now). NordVPN and ExpressVPN are reputable

 

[Diddy]

Ok is Surfshark bad? I thought it was supposed to be alright but it’s pissing me off already.

I can’t log into Netflix on my desktop, if I change the location and log in, it won’t accept my password. If I log in and change the password, it won’t change the region.

WHAT IS THE POINT OF THIS EXCEPT BEING A TRYING BITCH

 

[Christian]

Ok is Surfshark bad? I thought it was supposed to be alright but it’s pissing me off already.

I can’t log into Netflix on my desktop, if I change the location and log in, it won’t accept my password. If I log in and change the password, it won’t change the region.

WHAT IS THE POINT OF THIS EXCEPT BEING A TRYING BITCH

That's weird. If you set the VPN to the country you want, Netflix should redirect you automatically once you log into it. It might take a few seconds.

 

[Diddy]

That's weird. If you set the VPN to the country you want, Netflix should redirect you automatically once you log into it. It might take a few seconds.

Do you login in your home country first? I think if I switch first, it’ll take me to the local login page which I don’t have an account for.

 

[Christian]

Do you login in your home country first? I think if I switch first, it’ll take me to the local login page which I don’t have an account for.

Close the browser, start the VPN with the country you want, open Netflix with your usual login and it should redirect automatically to the country of your IP address.

 

[Diddy]

Close the browser, start the VPN with the country you want, open Netflix with your usual login and it should redirect automatically to the country of your IP address.

Oh really? It was just not having it when I tried to log in, it said it was a wrong password (which I knew wasn’t true)

And even Google is turning against me with its unusual traffic and having to prove that I’m a human

 

[Ellie]

Doesn’t Netflix not work with some VPNs now? They clocked on to what people were doing and some of them still work but others have been blocked. I haven’t actually tried on my one as I only use it for YouTube territories.

 

[Christian]

Oh really? It was just not having it when I tried to log in, it said it was a wrong password (which I knew wasn’t true)

And even Google is turning against me with its unusual traffic and having to prove that I’m a human

Ellie's right, it might be a Surfshark thing actually.

Surfshark not working with Netflix: Here are some EASY fixes! (December 2022)

Surfshark not working with VPN? Try these EASY fixes and you'll be watching Netflix anywhere around the world reliably again.

www.reviewsfire.com

Try ExpressVPN

 

[Ellie]

Netflix VPN Ban 2022: Quickly Beat the Netflix-VPN-Not-Working Issue

Is your Netflix VPN not working? Learn how to beat the Netflix VPN ban and five great Netflix VPN services that beat the ban.

www.cloudwards.net

I have BitDefender VPN thrown in with my anti virus software so not sure if that one works as it’s never mentioned in these articles.

 

[Diddy]

Fuck! Well they have 30-day money back at least, sure they’ll make that easy

 

[Diddy]

Well what you know? The only way to cancel the subscription is to send an email to them - funny the registration was fully automated. Or you can talk to someone on Livechat, but no link is provided to that, and searching the website internally and using google couldn't find it.

Even if they could fix everything now, I'm pissed off so fuck them

 

[Saltwater]

Well what you know? The only way to cancel the subscription is to send an email to them - funny the registration was fully automated. Or you can talk to someone on Livechat, but no link is provided to that, and searching the website internally and using google couldn't find it.

Even if they could fix everything now, I'm pissed off so fuck them

 

[Diddy]

View attachment 15133

That’s so weird, that option just isn’t there for me
Maybe I’m in the wrong region

 

[Saltwater]

Maybe I’m in the wrong region

 

[RJN]

If you’re charged for something you don’t want to be, just call them. If you ask for a refund, you’ll almost always get one

 

[Diddy]

If you’re charged for something you don’t want to be, just call them. If you ask for a refund, you’ll almost always get one

No phone number, naturally!

They are basically ignoring my requests for a refund with a slurry of technical support, none of which is working , and a sickeningly over-familiar tone

 

[Diddy]

Hey there, David!

Hope you are having an amazing week!

As you are still within your first 30 days of using our services, let's try some more steps as Netflix should work just fine with the Japan server.

First, ..
BLAH FUCKING BLAH

Have a lovely day, and I'll be awaiting your response with great excitement!

All the best,
REDACTED
Customer Success Shark ( )

 

[Diddy]

I hope they give up soon, my replies are getting SNIPPY and I don’t want to be that person

BUT I WILL

 

[RJN]

I googled it to try to find a phone number on reddit or something but it seems like you're not the first person that can't cancel it. There are youtube videos about how to cancel

I found the live chat though, at the bottom of this page https://support.surfshark.com/hc/en-us/categories/4412444966930-VPN

 

[RJN]

I don't know why I'm so invested in this

 

[Saltwater]

I hope they give up soon, my replies are getting SNIPPY and I don’t want to be that person

BUT I WILL

Do a Karen on them, threaten that their refusal is going up on every social media and the youtube channel.

 

[Saltwater]

I googled it to try to find a phone number on reddit or something but it seems like you're not the first person that can't cancel it. There are youtube videos about how to cancel

I found the live chat though, at the bottom of this page https://support.surfshark.com/hc/en-us/categories/4412444966930-VPN

It only comes up to us, the bottom choices don't show up in Japan, Diddy can't see it.

 

[COB]

Could you use their VPN to view their website in the different region and get the chat box?

 

[Saltwater]

Should we all bombard simultaneously their live chat with the story of our friend in Japan whom they won't help with his refund?

 

[Saltwater]

Could you use their VPN to view their website in the different region and get the chat box?

Thought about it too, will it work?

 

[Diddy]

It’s fine, I stopped listening to them and GOT SNIPPY

“Hello,

Thanks as always for your lengthy reply.

I have decided that I don’t need a VPN, and I’ll just manage without one.

I hope I don’t have to keep requesting a refund for 29 more days.

I’m hoping to hear back from you soon!

David”

And it worked or it will in 7-10 business days you certainly took my money fast enough

 

[Diddy]

OK me again, does anyone still sync up their iTunes library to their iPhones in this day and age?

I've uploaded new albums to the phone and it's been alright, but a while afterwards, several of the tracks seem to get greyed out, won't sync, and on iTunes when my phone is plugged in and I can look on it, the offending songs are greyed out and have a dotted-line circle next to them. Any thoughts?

 

[Christian]

OK me again, does anyone still sync up their iTunes library to their iPhones in this day and age?

I've uploaded new albums to the phone and it's been alright, but a while afterwards, several of the tracks seem to get greyed out, won't sync, and on iTunes when my phone is plugged in and I can look on it, the offending songs are greyed out and have a dotted-line circle next to them. Any thoughts?

Gosh, no I don't. I can't remember the last time I plugged my phone into my computer, which I appreciate isn't very helpful.

Do you have an Apple Music subscription? It should just mirror anything on your phone and computer if you do.

 

[Diddy]

Gosh, no I don't. I can't remember the last time I plugged my phone into my computer, which I appreciate isn't very helpful.

Do you have an Apple Music subscription? It should just mirror anything on your phone and computer if you do.

No I don’t, I was worried about polluting my life’s work of mp3s if I hook up to that.

 

[Christian]

No I don’t, I was worried about polluting my life’s work of mp3s if I hook up to that.

It's really quite good and matches everything in your library that it recognises, and then uploads the stuff it doesn't.

You get everything in lush Lossless or Dolby Atmos quality too, if that appeals.

I'd suggest making a backup of your music library, and then try it. I don't know how big your music library is, but mine is about 85,000 songs and it did take a while to go through.

 

[Diddy]

It's really quite good and matches everything in your library that it recognises, and then uploads the stuff it doesn't.

You get everything in lush Lossless or Dolby Atmos quality too, if that appeals.

I'd suggest making a backup of your music library, and then try it. I don't know how big your music library is, but mine is about 85,000 songs and it did take a while to go through.

But what if it decides you can’t have a song anymore because the artist has a moment or something

 

[Christian]

But what if it decides you can’t have a song anymore because the artist has a moment or something

Well it won't remove a song if you have the MP3, but yes, if the artist or label decides to withdraw something from streaming or the rights change for something you don't own, you do lose access to it. It's not really worth worrying about though.

 

[Funky]

I was like you about five years ago diddy. I gave up in the end. My iCloud has managed to hold on to some of my mp3 playlists and they come on in the car sometimes which is lovely because a lot of those songs aren’t on Spotify. But in terms of trying to create some sort of continuity for the hours upon hours I spent perfecting my iTunes collection - nope.

 

[COB]

I have a question, I have a feeling there won't be an answer as I've had a quick look already but thought I might as well ask. I use Spotify and my boyfriend uses Apple Music - is there an easy way to turn a link from one into a link for the other? I'm hoping for some sort of website or app where I can enter a Spotify link to a song or album, press a button and it gives me an Apple Music link I can send him. Obviously it isn't the end of the world to just give him the name of a song instead, but still

 

[Alla]

I have a question, I have a feeling there won't be an answer as I've had a quick look already but thought I might as well ask. I use Spotify and my boyfriend uses Apple Music - is there an easy way to turn a link from one into a link for the other? I'm hoping for some sort of website or app where I can enter a Spotify link to a song or album, press a button and it gives me an Apple Music link I can send him. Obviously it isn't the end of the world to just give him the name of a song instead, but still

Something like this?

 

[Ellie]

I don’t think so I get frustrated as I’m in an iMessage group chat with friends and they all have Apple Music. I have YouTube Premium and at the very least my links are free to view for all, even if they have to watch an ad. I have to manually look up all the links they share

 

[Diddy]

Um… so does anyone know about my technical problem?

 

[Saltwater]

I put two pairs of shoes in the washing machine for a quick wash and now that the washing is finished the door stays locked.

 

[Tisch]

I put two pairs of shoes in the washing machine for a quick wash and now that the washing is finished the door stays locked.

Turn the knob to the off position and wait 5 mins or so. You should hear a click and that's it unlocking. Maybe your quick cycle includes a time at the end to dry off a bit before it will let you unlock it.